Whether it’s a small move within the same city or a major relocation, preparing for a move takes work and it is a good strategy to get organized early.

Moving companies will provide a variety of services for a range of fees. It is a good idea to talk with different movers to compare their services. To find out who the best movers are in your area, begin by asking friends about their experiences with the movers they have used. You can also check with the Better Business Bureau or other consumer organizations in your local area to determine if any companies have had complaints registered against them.

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If you can, it is a good idea to use a moving company that has voluntarily agreed to be certified and has joined an association. If a company has agreed to be certified, it has agreed to abide by a code of conduct that will require a higher standard of customer service.

Once you have a selection of movers, contact them and inform them of your destination and the timing of your move. Ask them about the services they offer and have them explain their estimates in detail. Make sure you get a written copy of the estimate. Then you can compare companies to see which best suits your needs and budget.

When you choose your mover, be sure you understand:

• The rates and charges that will apply.
• The mover's liability for your belongings.
• How pickup and delivery will work.
• What claims protection you have.

• Accessorial (Additional) Services - services such as packing, unpacking, or shuttle service that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges.
• Bill of Lading - the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct.
• Binding/Non-Binding Estimate - a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier's approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect.
• Guaranteed Pickup and Delivery Service - an additional level of service whereby dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum weight requirements.
• High Value Article - items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure that they are protected accordingly.
• Inventory - the detailed descriptive list of your household goods showing the number and condition of each item.
• Order for Service - the document authorizing the mover to transport your household goods.
• Storage-In-Transit (SIT) - temporary warehouse storage of your shipment pending further transportation; for example, if your new home isn't quite ready to occupy. Added charges for SIT service and final delivery charges from the warehouse will apply.
• Valuation - the degree of "worth" of the shipment. The valuation charge that you are assessed compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.